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Fax |
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CALLMaster
supports both inbound and outbound faxing.
Fax functionality requires the Dialogic Fax Boards.
The Global Tone table must have entry to recognize a fax tone. Inbound faxes can be received automatically to a mailbox (default or selected by caller) via Voicemail, Attendant or Audiotex or to a specified file name via Audiotex. Faxes received into a mailbox can be forwarded as a .tif email attachment if the mailbox is set-up for email notification. During login, the mailbox owner can review new Faxes (header details), redirect new faxes to fax machines and save and delete faxes. Outbound faxes can be sent using custom Audiotex/CALLBasic applications or via Outcall functionality. Documents can be faxed directly to the fax machine from where the call was made supporting one-call faxing, or ask the caller to input the fax number to be called back at, supporting two-call faxing.
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Inbound Fax Fax documents can be received directly to a select mailbox, to any user mailbox, or to the default mailbox. Faxes can also be received as a file. Faxes received to a mailbox can
be emailed to the box owner as a tif attachment. The
mailbox owner can log in and review the new and saved fax headers, with the
option to send the document to another fax machine. |
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Outbound Fax CALLMaster’s Fax application is accessed through a combination of Audiotex, CALLBasic and the Fax table. It gives you the ability to fax documents directly to the fax machine from where the call was made supporting one-call faxing, or ask the caller to input the fax number to be called back at, supporting two-call faxing. Using Audiotex scripting, you can customize the type of fax support desired, as well as error handling capabilities. CALLMaster requires the Dialogic VFX fax board and uses the Fax database to determine the ID, type and location of requested document. Fax Control Record
Operational Modes
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