Out Dial

   
CALLMaster calls a list of predefined telephone numbers and delivers any message, or series of Audiotex modules, and logs responses from the called party. Linking Out Dial with Audiotex provides powerful Out Dial capabilities.

CALLMaster Out Dial application allows you to make telephone calls to a list of phone numbers that have been loaded into the system, and deliver and/or collect information or send a fax.  The information delivered can be a simple message or a complex scripted conversation in Audiotex.  Each phone number can be directed to a specified port or to the next available port.  Each port can concurrently support a different Out Dialing program if desired via the Audiotex Start Module.  CALLMaster supports List Dialing from designated ports or Scheduled Dialing from any available port that has the Port Type enabled for Outbound.

Broadcast simple messages, sophisticated surveys or questionnaires
Logs each call and user's touch tone responses
Long distance and local calls
Integrates with mail boxes to record called party's response
Call from any size list of numbers
Automatically executes IVR application upon connection
Independent Audiotex starting module per line or per phone number
Full screen database entry and editing of number lists
Optional Loadphon (tm) utility available for bulk loading of numbers from an
ASCII file and resetting failed calls.
Retry times and interval for busy and no-answer
Individual customization per number of Start and End Date, Earliest & Latest Hour to call,
     days of the week to call, message id and more.