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Features |
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The full feature Multi-lingual Voice Mail is a comprehensive message management application, allowing up to 1,000,000,000 mailboxes, each individually configurable with greetings in multiple languages. CALLMaster’s email notification allows users to receive their voice mail messages via e-mail, as WAV file attachments. The WAV attachments can be played using your PC speakers and forwarded on to other e-mail recipients. It supports multi-level messaging and notification, public and private distribution lists of mailboxes, and various mailbox types. Notification, via pager, pager mailbox and e-mail, is maintained by the user, and can be enabled based on the day of the week and time of day, with back up alternate extensions. Faxes can also be received to a mailbox and emailed as tif attachments. ....... more |
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Attendant answers calls consistently and professionally with your custom greeting, transfers them to the appropriate extension, assists outside callers with a complete departmental or company directory, and even screens calls if you desire. The Attendant provides smart call routing via 12 different types of call transfer options, with the transfer backed up by alternate extensions, Voice Mail or Audiotex routines. Integrating with analog and digital phone lines and PBX's, you can quickly and easily front end your application with a multi-level IVR/Audiotex menu, to create intelligent information delivery systems. ....... more |
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CALLMaster Audiotex provides a powerful capability for sophisticated multi-lingual call processing and information delivery systems. Audiotex allows you to define the sequence of messages and responses that define an automated conversation. CALLMaster automates the delivery or collection of information simply and professionally. You define information modules, the way they are linked together, and valid touch tone responses. You can even have the caller leave a message for later retrieval. Audiotex provides a powerful capability for organizing audio files into sophisticated information delivery systems. Individual records in the Audiotex table are defined by a "key." Each record controls four basic capabilities which are performed in this order: play a message; get a touch-tone response; execute a CallBASIC command; and, determine the next module. As you will see from the following description of the database fields, the possibilities are endless. They range from systems that organize and deliver volumes of information, to ones identifying the closest store location and giving directions, to dating services and trivia games. ....... more |
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The Out Dial applications contacts people by making telephone calls to a list of phone numbers and can deliver and/or retrieve information as well as fax documents. The audio information can be as simple as a single recording, or as complex and sophisticated as a complete Audiotex application. Human, answering machine and fax responses can be distinguished providing ability for customized response. Schedule Dialing application provides for custom start/end date and time, days of week to call with busy, no answer retry retry scheduling ability. ....... more |
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CALLMaster
supports both inbound faxing as well as outbound faxing. |
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CALLBasic, using BASIC language-like commands, allows you to develop IVR applications for custom telephony applications. With CALLBasic you can develop real-time information delivery telephony applications with ODBC Interface. ....... more |
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Using SAPI engine, CALLMaster provides ASR with XML Grammar. CALLMaster's Auto Attendant can be enabled by ASR allowing callers to speak their selection. You can also customize speech enabled telephony applications using CallBASIC. ....... more |
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Using SAPI engine, CALLBasic command enables you to speak text messages to callers. The text message can be part of a database record allowing custom text messages to be delivered to the caller (e.g. name, address). ....... more |
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Working with the Intel/Dialogic Digital PBX
Integration boards, CALLMaster interfaces with various popular digital PBXs
simulating functionality of specified model handsets. |
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CALLMaster interfaces with various types of phone lines including T1, and PRI-ISDN supporting various popular protocols. ....... more |
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For more information, download |
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