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Phone Line Capacity Guidelines

Line Capacity The below chart shows on average how many CallMASTER / TopCAT (4 max)/ SpeechMASTER lines are needed based upon which application(s) you want and how many lines your company currently uses. To plan for growth add 25% to the "Number of phone lines you have" lines before using chart.

Number of phone
lines you have

Desired Application
Voice Mail Attendant Attended & Voice Mail Audiotex All 3
2 - 6 2 2 3 - 4 2 2 - 4
7- 12 4 2 - 4 4 2 - 4 4 - 6
13 - 25 4 - 8 4 - 8 6 - 10 4 - 6 6 - 8
26 - 50 8 - 12 8 - 12 8 - 12 6 - 10 8 - 12
50 - 100 16 - 24 12 - 20 18 - 24 12 - 18 18 - 32


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Last modified: January 07, 2004