Managing Attendant - Additional Settings - When Retry Fails
If the ‘Failed Transfer Action’ ‘Retry’ fails, take one of the following actions:
| Action | Description |
| Default Message | Plays this predetermined message: ‘extension’ ‘[Attendant ID]’ ‘can not be reached’ (prompts 510 and 511) and then plays prompt 519 (‘press one for further Attendant options’). |
| Alternate Attendant | Uses the Attendant record specified by the ‘Alt Attendant ID’. |
| Mailbox | Allows the caller to leave a message for the box holder specified in the Attendant field ‘Mailbox’. |
| Alternate Message | Play the ‘Alt Message ID’ associated with this ‘Attendant ID’ and ‘time of day’ (which is recorded via the system administrator's on-line menu, option 9). |
| Retry | Continue trying until successful for the number of attempts specified in the ‘Retry
Attempts’ field. |
| Audiotex | Direct the call to the Audiotex module specified for this phone port as the ‘Audiotex Start Module’ in the ‘Phone Ports’ database. |
| Audiotex Module ID | Direct the caller to a specific Audiotex module. |