This is a multi purpose field.
It is primarily used as a debugging tool for call flow reference. The contents of this field will be printed in the data log file "CMCalls <DATE>.TXT", located in the c:\program files\CALLMaster\logs folder by default. The label field is an invaluable aid in debugging Audiotex applications during development.
To utilize the “Label” field, the "Write
Label to Log File" field should be enabled.
This field can also contain various flags as follows:
| Values | Description |
| Mailbox Number(s) | Mailboxes that are authorized to make the audio recording for this Audiotex module. If all mailboxes are to be given permission to make the recording for this
Audiotex module then this field should contain RECORDALL. |
| DIRECTORY | Used with Module Action ‘Voice Mail’. This will send caller to the voice
mail directory functionality; the variable DIRMBOX will be returned set
to
the selected mailbox number or zero if no mailbox selected. |
| NPW | No Pass Word. Used with Module Action ‘Log In’. This will bypass the need
for caller to enter the password to log in and send caller directly to
log in main menu (i.e. ‘You have X new messages and X new faxes. Press 1
to review messages, 2 to send a message or 3 to set personal options’). |
| NTR | No Touch Tone Repeat. Used with Module Action ‘Touch Tone Table’. This will
not prompt caller to ‘Press * to repeat’ if caller does not make Touch
Tone Table selection. |
| POP<x> | Personal Options. Used with Module Action 'Log In'. If X is blank then CALLMaster will bypass the need for caller
to enter the password to login and send caller directly to set personal options menu. X can be set to 1, 2, 3 for
CALLMaster to send caller directly to the personal option selected – 1 to change password, 2
to change greeting or 3 to change name. |
| PTODG | Always Play Time Of Day Greeting when this Module is used in
Audiotex. |
| RIT# | Response Interdigit Timeout. # represents the number of seconds. Used with any Audiotex module.
This over-rides System Parameter ‘Prompt Inter DTMF Timeout’.
|
| RTO# | Response Interdigit Timeout. # represents the number of seconds. Used with any Audiotex module.
This over-rides System Parameter ‘Prompt Response Timeout’. |
| RVM | Review Messages. Used with Module Action ‘Log In’. This will bypass the need
for caller to enter the password to log in and send caller directly to
review message menu. |
| SNM | Send Messages. Used with Module Action ‘Log In’. This will bypass the need
for caller to enter the password to log in and send caller directly to
send message menu. The variable FROMMBOX should be set to the mailbox
number used to send the message. |
| TTR | Touch Tone Repeat. Used with Module Action ‘Touch Tone Table’. |