Faxes can be sent using custom Audiotex/ CALLBasic applications or via OutcallSchedule functionality. Documents can be faxed directly to the fax machine from where the call was made supporting one-call faxing, or ask the caller to input the fax number to be called back at, supporting two-call faxing.
Fax Document Type
Documents to be faxed must be in TIF, ASCII or RAW file format. You can create documents in the required format by:
- Using the Faxc.exe Program to Convert Documents to Fax Format.
- Using Manual Fax Control to Capture Fax Documents.
You can download the Fax Test Document as a sample document.
Fax Out Capabilities
Documents can be faxed out by using either:
Same-Call Vs. Two-Call Faxing
There are two ways you can send a fax to a caller:
CALLMaster faxing currently supports Same-call fax using the Dialogic Fax board. You would develop an Audiotex module to support Two-call fax via the Out Dialing capability.