Logging and Tracking Activity - Using Fax Send Activity Log Table

This table is used to log outbound faxes.

CALLMaster is shipped with the FaxSendActivityLog disabled. To activate Fax Send logging, using the CALLMaster Manager, select Parameters | System and add the codes 'FAL' to the 'System Settings' field.  To disable, just delete the code 'FAL'.

Note: Once activated the FaxSendActivityLog will start collecting data records. It is the Administrators responsibility to periodically archive data and remove records from the log. Otherwise the size of the database could grow to a size that inhibits proper operation of the system.


For Fax Send Activity, the events that are logged are:

Event Type
Fax sent via CALLBasic 100
Fax sent via MAILBOXNOW 110
Fax sent via MAILBOXFORWARD 120

Each outbound fax event is stored in the table FaxSendActivityLog. Each event record contains the following information:

Field Name Description
EventID Unique ID for activity event
Date and Time Event Date and Time
Type Event type code (see above)
Seconds The length of the call in seconds
Description Event description
FileName Full path name of file faxed
Mailbox Source (mailbox #, Audiotex, ODFAX(OutcallSchedule table))
Notes Fax status of either Faxed OK or Fax FAILED